TERMS OF SERVICE
MYWOWFIT TERMS OF SERVICE
Last Updated: August 12, 2026
These Terms of Service (“Terms”) govern your purchase of, access to and use of MYWOWFIT services.
Please read these Terms carefully before purchasing or using the Services.
1. WHO WE ARE AND YOUR CONTRACTING ENTITY
MYWOWFIT provides personalized online 1-to-1 fitness and movement training services delivered through live video sessions and supporting third-party platforms used for scheduling, payments, communications and training management (collectively, the “Services”).
MYWOWFIT services are operated by affiliated companies in Estonia and the United States.
If you are located in the United States, your contracting entity is:
Online Fitness Technologies Inc.
1111B S Governors Ave #6047
Dover, Delaware 19904
United States
If you are located outside the United States, your contracting entity is:
MYWOWFIT OÜ
Registry code: 17013640
Tornimäe tn 5
10145 Tallinn
Estonia
In these Terms, “MYWOWFIT,” “we,” “us” and “our” refer to the MYWOWFIT entity providing the Services to you.
“You” and “your” refer to the individual purchasing or using the Services.
Services provided through an employer, insurer, wellness platform or other business partner may be governed by a separate agreement between MYWOWFIT and that organization.
2. ACCEPTANCE OF THESE TERMS
By purchasing or using the Services, or by accepting these Terms through a checkbox or other electronic acceptance method, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not purchase or use the Services.
Where Services are purchased or managed by a parent or legal guardian for a participant aged 16 or 17, the parent or legal guardian accepts these Terms on behalf of the participant as described below.
MYWOWFIT may retain electronic records showing when and how these Terms were accepted.
3. RELATED POLICIES
Your use of the Services may also be subject to:
The Privacy Policy explains how MYWOWFIT collects, uses, stores, shares and protects Personal Data.
Acceptance of these Terms does not constitute consent to every type of Personal Data processing.
Where applicable law requires separate consent, including for certain processing of health-related information, marketing communications or optional tracking technologies, MYWOWFIT will request that consent separately.
4. ELIGIBILITY AND MINORS
The Services are generally intended for individuals aged 18 or older.
Individuals aged 16 or 17 may participate only where permitted by applicable law and where a parent or legal guardian:
5. THE SERVICES
MYWOWFIT provides personalized 1-to-1 online fitness and movement training.
Sessions are delivered remotely through live video platforms such as Zoom or Google Meet.
Scheduling and training management may be supported through third-party platforms such as Acuity Scheduling and Trainerize.
The number, duration, frequency and other details of the Services included in your purchase will be displayed or communicated to you before purchase.
MYWOWFIT may reasonably change the technology providers used to deliver the Services.
6. TRAINERS AND TRAINER CHANGES
MYWOWFIT matches clients with trainers based on factors such as fitness goals, preferences, availability and training needs.
You may request to change your trainer or work with more than one MYWOWFIT trainer without a trainer-change fee.
When you change to a new trainer through MYWOWFIT, your first introductory session with that new trainer is provided at no additional charge.
Trainer availability is not guaranteed indefinitely. If your trainer becomes unavailable, MYWOWFIT may offer another suitable trainer.
MYWOWFIT will make reasonable efforts to maintain continuity of service but cannot guarantee a particular trainer, time slot or schedule.
7. SCHEDULING, RESCHEDULING AND MISSED SESSIONS
Sessions are scheduled through MYWOWFIT’s designated scheduling system or with assistance from MYWOWFIT support.
You may cancel or reschedule a session without losing the session if you do so at least 12 hours before the scheduled start time.
If you cancel or request to reschedule less than 12 hours before the scheduled start time, or do not attend the session, the session will normally be counted as used.
If a trainer cancels a session, the session will not be deducted from your balance and may be rescheduled without additional charge.
Detailed rules concerning cancellations and rescheduling are contained in the Cancellation, Refund, Referral Policy and Session Expiration Policy.
8. CLIENT RESPONSIBILITIES AND SAFE PARTICIPATION
Physical exercise involves inherent risks.
You are responsible for participating in an environment that is reasonably safe and suitable for exercise and for using appropriate clothing and equipment.
You should follow reasonable trainer instructions and stop exercising if you experience significant pain, dizziness, unusual shortness of breath, unusual discomfort or other symptoms that cause concern.
You are responsible for seeking appropriate medical advice where necessary.
You should inform MYWOWFIT or your trainer about physical limitations or other circumstances that you believe are relevant to safely adapting your training.
Where applicable law requires explicit consent for MYWOWFIT to process health-related information, MYWOWFIT will obtain that consent separately.
Nothing in these Terms requires you to provide detailed medical records, diagnostic reports or unrelated medical information.
9. MEDICAL DISCLAIMER
MYWOWFIT provides fitness and movement training services and does not provide medical care.
MYWOWFIT trainers are fitness professionals and are not acting as your physician, medical practitioner or healthcare provider.
The Services are not intended to diagnose, treat, cure or prevent any disease or medical condition and are not a substitute for professional medical advice, diagnosis or treatment.
If you have concerns about your ability to participate safely in exercise, you should consult an appropriate healthcare professional.
If you believe you are experiencing a medical emergency, stop the session and contact the appropriate local emergency service.
Participation is also subject to MYWOWFIT’s separate Waiver of Liability and Medical Disclaimer, where applicable.
10. SESSION RECORDINGS
MYWOWFIT does not record 1-to-1 training sessions conducted through Zoom or Google Meet.
If MYWOWFIT introduces session recording in the future, users will be informed in advance and, where required, separate consent will be obtained before any recording begins.
You may not record, publish or distribute a training session, or record a trainer, without the trainer’s and MYWOWFIT’s prior permission.
11. PRIVACY AND HEALTH-RELATED INFORMATION
Our Privacy Policy explains how Personal Data is handled in connection with the Services.
Information you voluntarily share may include fitness goals, preferences, progress, physical limitations or health-related circumstances relevant to your training.
Acceptance of these Terms does not constitute blanket consent to process health-related information.
Where applicable law requires explicit consent for such processing, MYWOWFIT will request that consent separately.
Health-related information will be processed as described in our Privacy Policy.
12. THIRD-PARTY PLATFORMS
MYWOWFIT uses third-party services to deliver parts of the customer experience, including scheduling, live video, training management, communications and payments.
Your use of those services may also be subject to the relevant provider’s own terms and privacy policies.
MYWOWFIT is not responsible for independent third-party services outside its reasonable control. This does not affect any responsibility MYWOWFIT has under applicable law for the Services provided by MYWOWFIT.
13. FEES, PAYMENTS AND CURRENCIES
Prices applicable to your purchase will be displayed or communicated before you complete the transaction.
You agree to pay the applicable price and any taxes or other charges required by law.
Payments are processed through Stripe or another payment provider identified at checkout.
Payments may be processed in the currency shown at checkout.
MYWOWFIT does not directly store your complete payment card number or card security code.
Your bank, card issuer or payment provider may apply currency conversion, foreign transaction or other fees. These charges are determined by the relevant financial institution and are outside MYWOWFIT’s control.
Where a refund is approved, it will normally be returned to the original payment method, subject to the payment provider’s rules.
Currency-conversion differences or fees charged by banks or payment providers may apply to refunds and are outside MYWOWFIT’s control.
14. SESSION PACKAGES
MYWOWFIT may offer prepaid packages containing a specified number of training sessions.
Packages have validity periods and may be subject to session expiration and permitted freeze periods.
The applicable validity period, freeze rules and refund eligibility are set out in the Cancellation, Refund, Referral Policy and Session Expiration Policy and/or the purchase information shown to you before purchase.
Unused sessions may expire at the end of the applicable validity period unless the package has been validly frozen or extended.
Nothing in this section limits mandatory consumer rights available under applicable law.
15. TO GO SUBSCRIPTION AND AUTOMATIC RENEWAL
MYWOWFIT’s To Go plan is a recurring subscription.
The To Go subscription automatically renews every 30 days unless cancelled.
By purchasing a To Go subscription, you authorize MYWOWFIT and its payment provider to charge your selected payment method for each renewal period until the subscription is cancelled.
The applicable price, billing frequency and automatic-renewal terms will be disclosed before you complete the purchase.
Cancelling the To Go subscription
To avoid the next renewal, you must submit your cancellation request at least 10 days before your next renewal date.
You may submit your cancellation request using the method communicated by MYWOWFIT or by contacting:
hello@mywowfit.com
A cancellation request received less than 10 days before the next renewal date may take effect from the following renewal cycle, except where applicable law requires otherwise.
Cancellation stops future renewals. It does not automatically create a right to a refund for a subscription period that has already started.
To Go subscription payments are normally non-refundable once charged, except where required by applicable law or otherwise provided under MYWOWFIT’s applicable refund policy.
Sessions included in a To Go subscription period must be used during that period and do not normally roll over to the next subscription period.
16. PRICE CHANGES
MYWOWFIT may change its prices from time to time.
Price changes will not apply retroactively to Services already purchased.
For recurring subscriptions, MYWOWFIT will provide any advance notice of a material price change required by applicable law before the new price applies to a future renewal.
If you do not wish to continue at the new price, you may cancel your subscription before the applicable renewal.
17. CANCELLATIONS, REFUNDS AND SESSION EXPIRATION
Detailed rules concerning:
That policy forms part of these Terms.
Nothing in that Policy or these Terms limits any mandatory refund, cancellation or consumer rights available under applicable law.
18. SATISFACTION GUARANTEE AND TRAINER REPLACEMENT
If you are dissatisfied with your MYWOWFIT training experience, please contact MYWOWFIT support.
Depending on the circumstances, MYWOWFIT may offer an appropriate solution, which may include:
19. STATUTORY CONSUMER RIGHTS
If you are a consumer in the European Economic Area, United Kingdom or another jurisdiction that provides statutory cancellation or withdrawal rights for online purchases, you may have rights in addition to those set out in MYWOWFIT’s own policies.
Where you ask MYWOWFIT to begin providing Services during a statutory withdrawal period, applicable law may permit MYWOWFIT to charge for Services already supplied before a valid withdrawal.
Nothing in these Terms excludes or limits any mandatory consumer right that cannot lawfully be excluded or restricted.
20. USER CONTENT AND TRAINING INFORMATION
You may provide MYWOWFIT or your trainer with messages, photographs, videos, workout information, feedback or other content in connection with the Services (“User Content”).
You retain ownership of your User Content.
You grant MYWOWFIT a limited, non-exclusive right to use, store and process User Content only to the extent reasonably necessary to provide, operate and support the Services, subject to our Privacy Policy.
You must not provide content that unlawfully infringes another person’s intellectual property, privacy or other rights.
Private training information, health-related information and client communications are not treated as public or promotional content merely because they have been provided to MYWOWFIT.
21. TESTIMONIALS, PHOTOS AND MARKETING CONTENT
Acceptance of these Terms does not give MYWOWFIT blanket permission to publicly use your identifiable photograph, video, testimonial, before-and-after content or private training information for advertising or promotional purposes.
If MYWOWFIT wishes to use identifiable client content for marketing or promotional purposes, appropriate permission will be requested separately.
22. FEEDBACK
We welcome suggestions and feedback about MYWOWFIT.
Feedback may be sent to:
hello@mywowfit.com
MYWOWFIT may use non-confidential feedback to improve the Services.
If MYWOWFIT wishes to publicly use feedback together with your name, photograph, identifiable story or other Personal Data for marketing purposes, appropriate permission will be requested separately.
23. MYWOWFIT INTELLECTUAL PROPERTY
The MYWOWFIT website, branding, training materials, graphics, text, designs and other content created or licensed by MYWOWFIT are protected by applicable intellectual property laws.
Unless expressly permitted, MYWOWFIT content may be used only for your personal, non-commercial use in connection with the Services.
You may not reproduce, sell, distribute, commercially exploit, modify or publicly display MYWOWFIT proprietary content without permission.
Nothing in these Terms transfers ownership of MYWOWFIT intellectual property to you.
24. ACCEPTABLE USE
You must not misuse the Services or MYWOWFIT systems.
You must not use the Services to engage in unlawful, fraudulent, abusive, threatening or harassing conduct; interfere with MYWOWFIT systems or security measures; attempt unauthorized access to systems or data; distribute harmful software; collect Personal Data about another person without permission; impersonate another person; infringe intellectual property or privacy rights; or commercially exploit the Services without permission.
MYWOWFIT may take reasonable action where it believes the Services are being misused or these Terms are being materially violated.
25. ELECTRONIC AND SERVICE COMMUNICATIONS
MYWOWFIT may send you communications necessary to administer your relationship with us, including booking confirmations, reminders, schedule changes, payment information, subscription notices, security notices and other service-related communications.
These operational communications are part of providing the Services and are separate from marketing communications.
Marketing communications are handled separately and may be unsubscribed from as described in our Privacy Policy and the relevant marketing message.
26. CHANGES TO OR AVAILABILITY OF THE SERVICES
MYWOWFIT may reasonably modify how the Services are delivered, including changes to technology providers, scheduling tools or operational processes.
MYWOWFIT may also discontinue a feature or service where reasonably necessary.
Where a change materially affects Services you have already purchased, MYWOWFIT will take reasonable steps to provide an appropriate alternative, credit or other remedy where required by applicable law.
27. SUSPENSION AND TERMINATION
MYWOWFIT may suspend or terminate access to the Services where reasonably necessary, including where payment fails, there is fraud or misuse, a client materially violates these Terms, conduct creates a safety concern, or continued provision of the Services would violate applicable law.
Where reasonable, MYWOWFIT will attempt to address the issue before termination.
You may stop using MYWOWFIT at any time, subject to applicable subscription cancellation, package-expiration and refund rules.
Termination does not automatically entitle you to a refund unless required by the applicable policy or law.
28. SERVICE DISCLAIMERS
MYWOWFIT will provide the Services with reasonable care and skill as required by applicable law.
Fitness outcomes differ between individuals.
MYWOWFIT does not guarantee a particular level of weight loss, strength, mobility, fitness improvement or another result.
Results may depend on factors including participation, consistency, physical condition, lifestyle and circumstances outside MYWOWFIT’s control.
Third-party internet, video, payment or communication platforms may occasionally experience interruptions outside MYWOWFIT’s reasonable control.
Nothing in these Terms excludes warranties or consumer protections that cannot lawfully be excluded.
29. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, MYWOWFIT will not be liable for indirect, incidental, special or consequential losses that were not reasonably foreseeable or that arise outside the ordinary provision of the Services.
To the maximum extent permitted by applicable law, MYWOWFIT’s aggregate liability arising out of or relating to the Services or these Terms will not exceed the total amount you paid to MYWOWFIT for the Services during the 12 months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability to the extent that such liability cannot lawfully be excluded or limited.
These Terms do not limit any mandatory consumer rights or any liability that applicable law prohibits MYWOWFIT from excluding or limiting.
Any separate Waiver of Liability and Medical Disclaimer remains subject to these mandatory legal protections.
30. INDEMNIFICATION
To the extent permitted by applicable law, you are responsible for losses reasonably arising from your unlawful use of the Services, intentional misconduct or material violation of these Terms.
This section does not require a consumer to indemnify MYWOWFIT for MYWOWFIT’s own negligence, breach of contract or other liability that cannot lawfully be transferred to the consumer.
31. GOVERNING LAW AND DISPUTE RESOLUTION31.1 United States clients
If your contracting entity is Online Fitness Technologies Inc., these Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where mandatory law requires otherwise.
Before commencing formal proceedings, you and MYWOWFIT agree to make a reasonable attempt to resolve the dispute informally by contacting:
hello@mywowfit.com
Nothing in these Terms prevents either party from using an eligible small claims court or seeking urgent injunctive relief where permitted.
Any separate mandatory arbitration provision for U.S. consumers will apply only where it has been validly agreed and is enforceable under applicable law.
31.2 Clients outside the United States
If your contracting entity is MYWOWFIT OÜ, these Terms are governed by Estonian law.
If you are a consumer, this choice of law does not deprive you of mandatory consumer protections available under the laws of the country in which you habitually reside.
Consumers may also use courts or consumer dispute-resolution procedures available to them under applicable mandatory law.
U.S.-specific arbitration requirements do not apply to EU, EEA or UK consumers merely because MYWOWFIT has an affiliated U.S. company.
32. CHANGES TO THESE TERMS
MYWOWFIT may update these Terms from time to time to reflect changes in the Services, business practices or applicable law.
The updated version will show a revised “Last Updated” date.
Where a change is material, MYWOWFIT may provide additional notice by email, through the website or by another appropriate method.
Changes will not retroactively remove rights that have already accrued.
Where applicable law requires express agreement to a material change, MYWOWFIT will obtain that agreement before the change applies.
33. GENERAL TERMS
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.
MYWOWFIT’s failure to enforce a provision on one occasion does not waive the right to enforce it later.
You may not commercially transfer your rights under these Terms without MYWOWFIT’s consent.
MYWOWFIT may transfer its rights and obligations as part of a legitimate corporate restructuring, merger, sale or similar transaction, subject to applicable law and without reducing mandatory consumer rights.
These Terms, together with applicable purchase information and incorporated policies, constitute the agreement governing your purchase and use of the Services.
The English-language version of these Terms is the primary version unless applicable law requires otherwise.
34. CONTACT US
Questions about these Terms or the Services can be sent to:
hello@mywowfit.com
MYWOWFIT OÜ
Registry code: 17013640
Tornimäe tn 5
10145 Tallinn
Estonia
Online Fitness Technologies Inc.
1111B S Governors Ave #6047
Dover, Delaware 19904
United States
Last Updated: August 12, 2026
These Terms of Service (“Terms”) govern your purchase of, access to and use of MYWOWFIT services.
Please read these Terms carefully before purchasing or using the Services.
1. WHO WE ARE AND YOUR CONTRACTING ENTITY
MYWOWFIT provides personalized online 1-to-1 fitness and movement training services delivered through live video sessions and supporting third-party platforms used for scheduling, payments, communications and training management (collectively, the “Services”).
MYWOWFIT services are operated by affiliated companies in Estonia and the United States.
If you are located in the United States, your contracting entity is:
Online Fitness Technologies Inc.
1111B S Governors Ave #6047
Dover, Delaware 19904
United States
If you are located outside the United States, your contracting entity is:
MYWOWFIT OÜ
Registry code: 17013640
Tornimäe tn 5
10145 Tallinn
Estonia
In these Terms, “MYWOWFIT,” “we,” “us” and “our” refer to the MYWOWFIT entity providing the Services to you.
“You” and “your” refer to the individual purchasing or using the Services.
Services provided through an employer, insurer, wellness platform or other business partner may be governed by a separate agreement between MYWOWFIT and that organization.
2. ACCEPTANCE OF THESE TERMS
By purchasing or using the Services, or by accepting these Terms through a checkbox or other electronic acceptance method, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not purchase or use the Services.
Where Services are purchased or managed by a parent or legal guardian for a participant aged 16 or 17, the parent or legal guardian accepts these Terms on behalf of the participant as described below.
MYWOWFIT may retain electronic records showing when and how these Terms were accepted.
3. RELATED POLICIES
Your use of the Services may also be subject to:
- the Privacy Policy;
- the Waiver of Liability and Medical Disclaimer; and
- the Cancellation, Refund, Referral Policy and Session Expiration Policy.
The Privacy Policy explains how MYWOWFIT collects, uses, stores, shares and protects Personal Data.
Acceptance of these Terms does not constitute consent to every type of Personal Data processing.
Where applicable law requires separate consent, including for certain processing of health-related information, marketing communications or optional tracking technologies, MYWOWFIT will request that consent separately.
4. ELIGIBILITY AND MINORS
The Services are generally intended for individuals aged 18 or older.
Individuals aged 16 or 17 may participate only where permitted by applicable law and where a parent or legal guardian:
- purchases or manages the Services;
- accepts these Terms on behalf of the participant;
- accepts any applicable Waiver or safety documentation;
- provides any permissions or consents required by applicable law;
- manages scheduling and administrative communications; and
- acts as the primary contact for MYWOWFIT.
5. THE SERVICES
MYWOWFIT provides personalized 1-to-1 online fitness and movement training.
Sessions are delivered remotely through live video platforms such as Zoom or Google Meet.
Scheduling and training management may be supported through third-party platforms such as Acuity Scheduling and Trainerize.
The number, duration, frequency and other details of the Services included in your purchase will be displayed or communicated to you before purchase.
MYWOWFIT may reasonably change the technology providers used to deliver the Services.
6. TRAINERS AND TRAINER CHANGES
MYWOWFIT matches clients with trainers based on factors such as fitness goals, preferences, availability and training needs.
You may request to change your trainer or work with more than one MYWOWFIT trainer without a trainer-change fee.
When you change to a new trainer through MYWOWFIT, your first introductory session with that new trainer is provided at no additional charge.
Trainer availability is not guaranteed indefinitely. If your trainer becomes unavailable, MYWOWFIT may offer another suitable trainer.
MYWOWFIT will make reasonable efforts to maintain continuity of service but cannot guarantee a particular trainer, time slot or schedule.
7. SCHEDULING, RESCHEDULING AND MISSED SESSIONS
Sessions are scheduled through MYWOWFIT’s designated scheduling system or with assistance from MYWOWFIT support.
You may cancel or reschedule a session without losing the session if you do so at least 12 hours before the scheduled start time.
If you cancel or request to reschedule less than 12 hours before the scheduled start time, or do not attend the session, the session will normally be counted as used.
If a trainer cancels a session, the session will not be deducted from your balance and may be rescheduled without additional charge.
Detailed rules concerning cancellations and rescheduling are contained in the Cancellation, Refund, Referral Policy and Session Expiration Policy.
8. CLIENT RESPONSIBILITIES AND SAFE PARTICIPATION
Physical exercise involves inherent risks.
You are responsible for participating in an environment that is reasonably safe and suitable for exercise and for using appropriate clothing and equipment.
You should follow reasonable trainer instructions and stop exercising if you experience significant pain, dizziness, unusual shortness of breath, unusual discomfort or other symptoms that cause concern.
You are responsible for seeking appropriate medical advice where necessary.
You should inform MYWOWFIT or your trainer about physical limitations or other circumstances that you believe are relevant to safely adapting your training.
Where applicable law requires explicit consent for MYWOWFIT to process health-related information, MYWOWFIT will obtain that consent separately.
Nothing in these Terms requires you to provide detailed medical records, diagnostic reports or unrelated medical information.
9. MEDICAL DISCLAIMER
MYWOWFIT provides fitness and movement training services and does not provide medical care.
MYWOWFIT trainers are fitness professionals and are not acting as your physician, medical practitioner or healthcare provider.
The Services are not intended to diagnose, treat, cure or prevent any disease or medical condition and are not a substitute for professional medical advice, diagnosis or treatment.
If you have concerns about your ability to participate safely in exercise, you should consult an appropriate healthcare professional.
If you believe you are experiencing a medical emergency, stop the session and contact the appropriate local emergency service.
Participation is also subject to MYWOWFIT’s separate Waiver of Liability and Medical Disclaimer, where applicable.
10. SESSION RECORDINGS
MYWOWFIT does not record 1-to-1 training sessions conducted through Zoom or Google Meet.
If MYWOWFIT introduces session recording in the future, users will be informed in advance and, where required, separate consent will be obtained before any recording begins.
You may not record, publish or distribute a training session, or record a trainer, without the trainer’s and MYWOWFIT’s prior permission.
11. PRIVACY AND HEALTH-RELATED INFORMATION
Our Privacy Policy explains how Personal Data is handled in connection with the Services.
Information you voluntarily share may include fitness goals, preferences, progress, physical limitations or health-related circumstances relevant to your training.
Acceptance of these Terms does not constitute blanket consent to process health-related information.
Where applicable law requires explicit consent for such processing, MYWOWFIT will request that consent separately.
Health-related information will be processed as described in our Privacy Policy.
12. THIRD-PARTY PLATFORMS
MYWOWFIT uses third-party services to deliver parts of the customer experience, including scheduling, live video, training management, communications and payments.
Your use of those services may also be subject to the relevant provider’s own terms and privacy policies.
MYWOWFIT is not responsible for independent third-party services outside its reasonable control. This does not affect any responsibility MYWOWFIT has under applicable law for the Services provided by MYWOWFIT.
13. FEES, PAYMENTS AND CURRENCIES
Prices applicable to your purchase will be displayed or communicated before you complete the transaction.
You agree to pay the applicable price and any taxes or other charges required by law.
Payments are processed through Stripe or another payment provider identified at checkout.
Payments may be processed in the currency shown at checkout.
MYWOWFIT does not directly store your complete payment card number or card security code.
Your bank, card issuer or payment provider may apply currency conversion, foreign transaction or other fees. These charges are determined by the relevant financial institution and are outside MYWOWFIT’s control.
Where a refund is approved, it will normally be returned to the original payment method, subject to the payment provider’s rules.
Currency-conversion differences or fees charged by banks or payment providers may apply to refunds and are outside MYWOWFIT’s control.
14. SESSION PACKAGES
MYWOWFIT may offer prepaid packages containing a specified number of training sessions.
Packages have validity periods and may be subject to session expiration and permitted freeze periods.
The applicable validity period, freeze rules and refund eligibility are set out in the Cancellation, Refund, Referral Policy and Session Expiration Policy and/or the purchase information shown to you before purchase.
Unused sessions may expire at the end of the applicable validity period unless the package has been validly frozen or extended.
Nothing in this section limits mandatory consumer rights available under applicable law.
15. TO GO SUBSCRIPTION AND AUTOMATIC RENEWAL
MYWOWFIT’s To Go plan is a recurring subscription.
The To Go subscription automatically renews every 30 days unless cancelled.
By purchasing a To Go subscription, you authorize MYWOWFIT and its payment provider to charge your selected payment method for each renewal period until the subscription is cancelled.
The applicable price, billing frequency and automatic-renewal terms will be disclosed before you complete the purchase.
Cancelling the To Go subscription
To avoid the next renewal, you must submit your cancellation request at least 10 days before your next renewal date.
You may submit your cancellation request using the method communicated by MYWOWFIT or by contacting:
hello@mywowfit.com
A cancellation request received less than 10 days before the next renewal date may take effect from the following renewal cycle, except where applicable law requires otherwise.
Cancellation stops future renewals. It does not automatically create a right to a refund for a subscription period that has already started.
To Go subscription payments are normally non-refundable once charged, except where required by applicable law or otherwise provided under MYWOWFIT’s applicable refund policy.
Sessions included in a To Go subscription period must be used during that period and do not normally roll over to the next subscription period.
16. PRICE CHANGES
MYWOWFIT may change its prices from time to time.
Price changes will not apply retroactively to Services already purchased.
For recurring subscriptions, MYWOWFIT will provide any advance notice of a material price change required by applicable law before the new price applies to a future renewal.
If you do not wish to continue at the new price, you may cancel your subscription before the applicable renewal.
17. CANCELLATIONS, REFUNDS AND SESSION EXPIRATION
Detailed rules concerning:
- cancellations and rescheduling;
- package refund eligibility;
- package validity;
- session expiration;
- package freezes;
- To Go subscription cancellation; and
- referral rewards
That policy forms part of these Terms.
Nothing in that Policy or these Terms limits any mandatory refund, cancellation or consumer rights available under applicable law.
18. SATISFACTION GUARANTEE AND TRAINER REPLACEMENT
If you are dissatisfied with your MYWOWFIT training experience, please contact MYWOWFIT support.
Depending on the circumstances, MYWOWFIT may offer an appropriate solution, which may include:
- changing your trainer without a trainer-change fee;
- providing a complimentary first session with a new trainer; or
- providing a refund where applicable under MYWOWFIT’s refund policy, satisfaction guarantee or applicable law.
19. STATUTORY CONSUMER RIGHTS
If you are a consumer in the European Economic Area, United Kingdom or another jurisdiction that provides statutory cancellation or withdrawal rights for online purchases, you may have rights in addition to those set out in MYWOWFIT’s own policies.
Where you ask MYWOWFIT to begin providing Services during a statutory withdrawal period, applicable law may permit MYWOWFIT to charge for Services already supplied before a valid withdrawal.
Nothing in these Terms excludes or limits any mandatory consumer right that cannot lawfully be excluded or restricted.
20. USER CONTENT AND TRAINING INFORMATION
You may provide MYWOWFIT or your trainer with messages, photographs, videos, workout information, feedback or other content in connection with the Services (“User Content”).
You retain ownership of your User Content.
You grant MYWOWFIT a limited, non-exclusive right to use, store and process User Content only to the extent reasonably necessary to provide, operate and support the Services, subject to our Privacy Policy.
You must not provide content that unlawfully infringes another person’s intellectual property, privacy or other rights.
Private training information, health-related information and client communications are not treated as public or promotional content merely because they have been provided to MYWOWFIT.
21. TESTIMONIALS, PHOTOS AND MARKETING CONTENT
Acceptance of these Terms does not give MYWOWFIT blanket permission to publicly use your identifiable photograph, video, testimonial, before-and-after content or private training information for advertising or promotional purposes.
If MYWOWFIT wishes to use identifiable client content for marketing or promotional purposes, appropriate permission will be requested separately.
22. FEEDBACK
We welcome suggestions and feedback about MYWOWFIT.
Feedback may be sent to:
hello@mywowfit.com
MYWOWFIT may use non-confidential feedback to improve the Services.
If MYWOWFIT wishes to publicly use feedback together with your name, photograph, identifiable story or other Personal Data for marketing purposes, appropriate permission will be requested separately.
23. MYWOWFIT INTELLECTUAL PROPERTY
The MYWOWFIT website, branding, training materials, graphics, text, designs and other content created or licensed by MYWOWFIT are protected by applicable intellectual property laws.
Unless expressly permitted, MYWOWFIT content may be used only for your personal, non-commercial use in connection with the Services.
You may not reproduce, sell, distribute, commercially exploit, modify or publicly display MYWOWFIT proprietary content without permission.
Nothing in these Terms transfers ownership of MYWOWFIT intellectual property to you.
24. ACCEPTABLE USE
You must not misuse the Services or MYWOWFIT systems.
You must not use the Services to engage in unlawful, fraudulent, abusive, threatening or harassing conduct; interfere with MYWOWFIT systems or security measures; attempt unauthorized access to systems or data; distribute harmful software; collect Personal Data about another person without permission; impersonate another person; infringe intellectual property or privacy rights; or commercially exploit the Services without permission.
MYWOWFIT may take reasonable action where it believes the Services are being misused or these Terms are being materially violated.
25. ELECTRONIC AND SERVICE COMMUNICATIONS
MYWOWFIT may send you communications necessary to administer your relationship with us, including booking confirmations, reminders, schedule changes, payment information, subscription notices, security notices and other service-related communications.
These operational communications are part of providing the Services and are separate from marketing communications.
Marketing communications are handled separately and may be unsubscribed from as described in our Privacy Policy and the relevant marketing message.
26. CHANGES TO OR AVAILABILITY OF THE SERVICES
MYWOWFIT may reasonably modify how the Services are delivered, including changes to technology providers, scheduling tools or operational processes.
MYWOWFIT may also discontinue a feature or service where reasonably necessary.
Where a change materially affects Services you have already purchased, MYWOWFIT will take reasonable steps to provide an appropriate alternative, credit or other remedy where required by applicable law.
27. SUSPENSION AND TERMINATION
MYWOWFIT may suspend or terminate access to the Services where reasonably necessary, including where payment fails, there is fraud or misuse, a client materially violates these Terms, conduct creates a safety concern, or continued provision of the Services would violate applicable law.
Where reasonable, MYWOWFIT will attempt to address the issue before termination.
You may stop using MYWOWFIT at any time, subject to applicable subscription cancellation, package-expiration and refund rules.
Termination does not automatically entitle you to a refund unless required by the applicable policy or law.
28. SERVICE DISCLAIMERS
MYWOWFIT will provide the Services with reasonable care and skill as required by applicable law.
Fitness outcomes differ between individuals.
MYWOWFIT does not guarantee a particular level of weight loss, strength, mobility, fitness improvement or another result.
Results may depend on factors including participation, consistency, physical condition, lifestyle and circumstances outside MYWOWFIT’s control.
Third-party internet, video, payment or communication platforms may occasionally experience interruptions outside MYWOWFIT’s reasonable control.
Nothing in these Terms excludes warranties or consumer protections that cannot lawfully be excluded.
29. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, MYWOWFIT will not be liable for indirect, incidental, special or consequential losses that were not reasonably foreseeable or that arise outside the ordinary provision of the Services.
To the maximum extent permitted by applicable law, MYWOWFIT’s aggregate liability arising out of or relating to the Services or these Terms will not exceed the total amount you paid to MYWOWFIT for the Services during the 12 months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability to the extent that such liability cannot lawfully be excluded or limited.
These Terms do not limit any mandatory consumer rights or any liability that applicable law prohibits MYWOWFIT from excluding or limiting.
Any separate Waiver of Liability and Medical Disclaimer remains subject to these mandatory legal protections.
30. INDEMNIFICATION
To the extent permitted by applicable law, you are responsible for losses reasonably arising from your unlawful use of the Services, intentional misconduct or material violation of these Terms.
This section does not require a consumer to indemnify MYWOWFIT for MYWOWFIT’s own negligence, breach of contract or other liability that cannot lawfully be transferred to the consumer.
31. GOVERNING LAW AND DISPUTE RESOLUTION31.1 United States clients
If your contracting entity is Online Fitness Technologies Inc., these Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where mandatory law requires otherwise.
Before commencing formal proceedings, you and MYWOWFIT agree to make a reasonable attempt to resolve the dispute informally by contacting:
hello@mywowfit.com
Nothing in these Terms prevents either party from using an eligible small claims court or seeking urgent injunctive relief where permitted.
Any separate mandatory arbitration provision for U.S. consumers will apply only where it has been validly agreed and is enforceable under applicable law.
31.2 Clients outside the United States
If your contracting entity is MYWOWFIT OÜ, these Terms are governed by Estonian law.
If you are a consumer, this choice of law does not deprive you of mandatory consumer protections available under the laws of the country in which you habitually reside.
Consumers may also use courts or consumer dispute-resolution procedures available to them under applicable mandatory law.
U.S.-specific arbitration requirements do not apply to EU, EEA or UK consumers merely because MYWOWFIT has an affiliated U.S. company.
32. CHANGES TO THESE TERMS
MYWOWFIT may update these Terms from time to time to reflect changes in the Services, business practices or applicable law.
The updated version will show a revised “Last Updated” date.
Where a change is material, MYWOWFIT may provide additional notice by email, through the website or by another appropriate method.
Changes will not retroactively remove rights that have already accrued.
Where applicable law requires express agreement to a material change, MYWOWFIT will obtain that agreement before the change applies.
33. GENERAL TERMS
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.
MYWOWFIT’s failure to enforce a provision on one occasion does not waive the right to enforce it later.
You may not commercially transfer your rights under these Terms without MYWOWFIT’s consent.
MYWOWFIT may transfer its rights and obligations as part of a legitimate corporate restructuring, merger, sale or similar transaction, subject to applicable law and without reducing mandatory consumer rights.
These Terms, together with applicable purchase information and incorporated policies, constitute the agreement governing your purchase and use of the Services.
The English-language version of these Terms is the primary version unless applicable law requires otherwise.
34. CONTACT US
Questions about these Terms or the Services can be sent to:
hello@mywowfit.com
MYWOWFIT OÜ
Registry code: 17013640
Tornimäe tn 5
10145 Tallinn
Estonia
Online Fitness Technologies Inc.
1111B S Governors Ave #6047
Dover, Delaware 19904
United States