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Privacy Policy

Last updated: October 21, 2024
1. Introduction
At MYWOWFIT, d/b/a MYWOWFIT ("us", "we", "our" or the "Company") we value your privacy and the importance of safeguarding your data. This Privacy Policy (the "Policy") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data ("Personal Data") refers to any information that on its own, or in combination with other available information, can identify an individual.
We are committed to protecting your privacy with every reasonable measure.

Scope
This policy applies to the MYWOWFIT websites, domains, applications, services, and products.

This Policy does not apply to third-party applications, websites, products, services, or platforms that may be accessed through (non-MYWOWFIT) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

Processing Activities
This Policy applies when you interact with us by doing any of the following:
  • Make use of our application and services as an authorized user.
  • Visit any of our websites that link to this Privacy Statement.

2. Personal Data We Collect

What Personal Data We Collect
When you make a purchase, or attempt to make a purchase, we collect the following types of Personal Data:

This includes:
  • Account Information such as your name, email address, and password. You also may choose to provide your height, weight, age, activity levels, fitness goals, and health or physical condition.
  • Payment Information such as your billing address, phone number, credit card, debit card, or other payment method
When you use our products and/or features, we collect the following types of Personal Data:
  • Account Information such as your name, email address, and password
  • Payment Information such as your billing address, phone number, credit card, debit card, or other payment method

How We Collect Your Personal Data
We collect Personal Data from the following sources:

  • From You: You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information, by filling in forms, using our products or services, entering information online, or by corresponding with us by post, phone, email, or otherwise. This includes Personal Data you provide, for example, when you:
✓ Create an account or purchase products on our website;
✓ Use our products or services;
✓ Create content through our products or services;
✓ Express interest in our products or services;
✓ Download software and/or our mobile application;
✓ Subscribe to our newsletter;
✓ Complete a voluntary market research survey;
✓ Contact us with an inquiry or to report a problem (by phone, email, social media, or messaging service);
✓ When you log in to our website via social media;

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect the following types of data (all as described above): Device Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets. We collect this data by using cookies, server logs, and other similar technologies.

  • Third Parties: We may receive Personal Data about you from various third parties, including:
✓ Account Information and Payment Information from another individual when they purchase a gift for you on our website;
✓ Device and Usage Data from third parties, including analytics providers such as Google, Meta, Typeform.com, Mailchimp, Make.com.
✓ Account Information and Payment Data from social media platforms when you log in to our website using such social media platforms;
✓ Content from communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks;
✓ Account Information and Payment Data from third parties, including organizations (such as law enforcement agencies), associations, and groups who share data for fraud prevention, detection, and credit risk reduction;
✓ Account Information, Payment Data, and Financial Data from providers of technical, payment, and delivery services.

If you provide us or our service providers with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the "Contact Us" section below.


Device and Usage Data
When you visit a MYWOWFIT website, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies, or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service, and we recommend that you leave them turned on.


Data We Collect from Third Parties
We may receive your Personal Data from third parties such as companies subscribing to MYWOWFIT services, partners, and other sources. This Personal Data is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your Personal Data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions, you should first contact the relevant third party for further information about your Personal Data. Where that third party is unresponsive to your rights, you may contact the Data Protection Officer at MYWOWFIT (contact details below).


Purpose and Legal Basis for the Processing of Personal Data
We collect and use your Personal Data with your consent to provide, maintain, and develop our products and services and understand how to improve them.
Where we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business, for example, against fraud. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.


International Data Transfer and Storage
Where possible, we store and process data on servers within the general geographical region where you reside (note: this may not be within the country in which you reside). Your Personal Data may also be transferred to, and maintained on, servers residing outside of your state, province, country, or other governmental jurisdiction where the data laws may differ from those in your jurisdiction. We will take appropriate steps to ensure that your Personal Data is treated securely and in accordance with this Policy as well as applicable data protection law.
More information about these clauses can be found here.


Sharing and Disclosure
We will share your Personal Data with third parties only in the ways set out in this Policy or at the point when the Personal Data is collected.

Legal Requirement
We may use or disclose your Personal Data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will inform you in advance of such disclosure.

Service Providers and Other Third Parties
We may use a third-party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, and others, but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us using the information in the "Contacting Us" section below.

3. Cookie Policy
Our website uses cookies to enhance your browsing experience and to help us improve the functionality of our services. By using our website, you agree to the use of cookies as outlined below. We use cookies for the following purposes:

  • For use with our web application: We use cookies to ensure that our web applications function properly, allowing you to use the site seamlessly.
  • To remember user preferences: Cookies help us store and recall your preferences, such as language settings or display options, ensuring a personalized experience when you return to our website.
  • To personalize content: We use cookies to personalize the content displayed on our website based on your preferences and browsing behavior.
  • To analyze traffic: Cookies help us collect data about how visitors interact with our website, allowing us to monitor and improve our site's performance and user experience.
  • To personalize ads from third parties (that appear on our website): Cookies are used to deliver personalized advertisements from third parties, tailored to your browsing habits and interests.
  • Share information with third-party advertisers and partners (not from their ads): We share cookie data with third-party advertisers and partners to enhance the effectiveness of marketing campaigns, though this does not include data from third-party ads displayed on our website.
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site, App and Services who disable cookies will be able to browse certain areas of the Site and App, but some features may not function.

Flash Local Storage Objects
We may use Flash Local Storage Objects ("Flash LSOs") to store your Site preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose "Global Storage Settings Panel" and follow the instructions. To see the Flash LSOs currently on your computer, choose "Website Storage Settings Panel" and follow the instructions to review and, if you choose, to delete any specific Flash LSO.

Clear GIFs, pixel tags and other technologies
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Analytics
We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site, and to the extent permitted, our App. We also may use other analytic means to evaluate our Site and App. We use these tools to help us improve our Site's and App's performance and user experiences. The entities operating these tools may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google's privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

Third-Party Data Processors
To provide our services and improve your experience, we work with trusted third-party service providers (data processors) who process personal data on our behalf. These third parties help us with essential functions such as communication, data storage, marketing, and form submissions. All our data processors comply with applicable data protection regulations, including the GDPR.

The following third-party processors may process your personal data:

  1. Facebook, Inc. – We use Facebook for marketing and advertising purposes, including tracking and analytics. For more information on how Facebook processes data, please review Facebook’s Privacy Policy.
  2. Typeform, S.L. – Typeform is used for collecting responses through forms and surveys on our platform. Data provided via Typeform is stored and processed securely. For more information, please review Typeform’s Privacy Policy.
  3. Google LLC – We use Google services for analytics, website tracking, and other business functions. Data collected via Google services is processed according to Google’s privacy policies. For more information, please review Google’s Privacy Policy.
  4. Make.com (formerly Integromat) – Make.com helps us automate workflows and connect different services for more efficient data handling. For more information, please review Make.com’s Privacy Policy.
These third-party processors are bound by contractual agreements that ensure your data is protected and used only as necessary for the services they provide. We do not share or sell personal data to third parties for their own marketing purposes.


Do-Not-Track.
Some web browsers may let you enable a "do not track" feature that sends signals to the websites you visit, indicating that you do not want your online activities tracked. This is different than blocking or deleting cookies, as browsers with a "do not track" feature enabled may still accept cookies. There is currently no industry standard for how companies should respond to "do not track" signals, although one may develop in the future.

Currently, our systems do not recognize browser "do-not-track" requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt out of targeted advertising by following the instructions in the Ad Networks section.

Ad Networks
We use unaffiliated entities such as network advertisers, providers, sponsors and/or traffic measurement services ("Advertisers") to serve advertisements on our Site, and on other entities' websites or other media (e.g., social networking platforms). This enables us and these Advertisers to target advertisements to you for products and services in which you might be interested. Advertisers may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to collect information about you, to measure the effectiveness of their ads and to personalize advertising content to you. These cookies and other technologies are governed by each Advertiser's specific privacy policy, not this one. We may provide our Advertisers with information, including personal information, about you.

We participate in the Facebook Custom Audience program. We share your email address with Facebook, which will assist in delivering relevant advertising to our customers who also use Facebook. Please refer to Facebook's privacy policy for additional information.

Users in the United States may opt out of many ad networks. For example, you may go to the Digital Advertising Alliance ("DAA") Consumer Choice Page for information about opting out of interest-based advertising and your choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative ("NAI") Consumer Opt-Out Page for information about opting out of interest-based advertising and your choices regarding having information used by NAI members.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies' delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Site, App, Services, or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA's website at www.aboutads.info or the NAI's website at www.networkadvertising.org.

4. Retention & Deletion
We will only retain your Personal Data for as long as necessary for the purpose for which it was collected and as required by law. When we no longer need your Personal Data, we will remove it from our systems or take steps to anonymize it.

5. Merger or Acquisition
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before the transfer occurs. We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. How We Keep Your Data Safe
We have appropriate safeguards and security measures to protect your Personal Data from being lost, used, accessed in an unauthorized way, altered, or disclosed. Communication between your browser and our website uses a secure encrypted connection. Any third parties contracted to process your Personal Data must also adhere to security measures.

7. Children's Privacy
We do not knowingly collect Personal Data from children under the age of 16 years.

8. Your Rights for Your Personal Data
Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:

We may send periodic promotional emails to you. You may opt out of promotional emails by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt out of receiving promotional emails, we may still send you emails about your account or any services you have requested or received from us.

Deleting, Changing & Updating Your Personal Information
You may correct, update or revise your Personal Information that is inaccurate or request that we delete your Personal Information from our system. In certain cases, you may also have a right to: (i) to restrict or limit the ways in which we use your Personal Information; (ii) to object to the processing of your Personal Information; and (iii) to obtain a copy of your Personal Information in an easily accessible format.

We are committed to protecting the privacy and security of your personal data. As a business based in the European Union (EU), we comply with the General Data Protection Regulation (GDPR). This means that we:

1. Collect, Use, and Store Your Data Lawfully: We only process personal data when there is a legal basis to do so, including:
  • Your explicit consent.
  • The fulfillment of contractual obligations.
  • Compliance with legal requirements.
  • Legitimate business interests, as long as these interests do not override your rights and freedoms.
2. Your Rights as a Data Subject: If you are located within the EU, you have the following rights under the GDPR:
  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete data.
  • Erasure: You may request that we delete your personal data (“the right to be forgotten”), subject to legal retention requirements.
  • Restriction of Processing: You can ask us to limit the way we use your data.
  • Data Portability: You may request that your personal data be transferred to another organization.
  • Objection: You can object to certain types of data processing, such as direct marketing.
  • Withdraw Consent: You may withdraw your consent at any time where we rely on consent as the legal basis for processing your data.
3. Data Transfers: If we transfer your personal data outside the EU, we will ensure that appropriate safeguards are in place to protect your data, such as binding corporate rules, standard contractual clauses, or your explicit consent.
4. Data Retention: We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
5. Data Security: We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, loss, or damage.
6. Contact Information: For any questions or concerns regarding your personal data or to exercise your rights, you can contact us at hello@mywowfit.com.

California Privacy Rights
Shine the Light. Pursuant to California Civil Code Section 1798.83, also known as the "Shine The Light" law, California residents have the right to request in writing from businesses with whom they have an established business relationship: (i) a list of the categories of Personal Information, such as name, address, e-mail address, and the type of services provided to that individual, that a business has disclosed to third-parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (ii) the names and addresses of all such third-parties. We do not share Personal Information with third-parties for those parties' direct marketing. To request the above information, California residents can e-mail us at privacy@mywowfit.com. Please note that, under California law, a business is only required to respond to such a request twice in any calendar year.

California Consumer Privacy Act. The California Consumer Privacy Act, Cal. Civ. Code §1798.100 et. seq. ("CCPA"), grants residents of California certain rights with respect to their Personal Information and requires us to provide such individuals with certain information, described in this Section.

Your Rights. California residents may exercise the following rights by contacting us at privacy@mywowfit.com or as described at the end of this document: Know the ways in which we acquire, use, share, disclose and otherwise process your Personal Information;
Know the specific pieces of your Personal Information that we hold;
Request the deletion of your Personal Information, subject to several exceptions; and
Not to be denied goods or services for exercising these rights
Requesting Access to or Deletion of Personal Information. If you are a California resident, you have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that we disclose certain information to you about our collection and use of your Personal Information over the past twelve (12) months. In order to verify your request, you will need to provide us with sufficient information to identify you individually so that we can comply with your request, including the name you provided to us when you created your account(s) (i.e. your legal first, last name or variants thereof, e.g. nicknames, aliases, titles ("Mr.", "Mrs.", "Dr.", "Jr.", etc.), the e-mail address(es) you use to correspond with us and any other e-mail addresses you have used with us in the past, phone number, and date of birth. To make an information access and/or deletion request you may contact us by e-mail at privacy@mywowfit.com

Withdrawing Consent
If you have consented to our processing of your Personal Data, you have the right to withdraw consent at any time, free of charge. To withdraw consent, please contact us using the information at the bottom of this page.

How to Exercise Your Rights
You can make a request to exercise any of these rights by sending a request to our privacy team using the form below. For security purposes, we may require you to prove your identity before providing the requested information.

9. Changes
We may modify this Policy at any time. If changes are made, we will post an updated version at this website. You will be asked to review and accept our updated Privacy Policy.

10. Contact Us
To request a copy of your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about data privacy:
Email: hello@mywowfit.com
Write to:
Data Privacy Officer of MYWOWFIT
Harju maakond, Kesklinna linnaosa, Tornimae tn 3 // 5 // 7, 10145, Tallinn.